Table 5.
Descriptive statistics and factor loadings for trust in government's social media sites and adoption intentions.
| Variable | Measurement Item | Mean (SD) | Loading | Eigenvalue (Variance %) |
|---|---|---|---|---|
| Perceived trust in the government's social media sites (Shareef et al., 2011) | The government's social media sites take prompt action when I encounter health risk problems. | 2.97 (0.77) | 0.838 | 4.65 (58.18) α = 0.90 |
| The government's social media sites address my specific needs. | 2.98 (0.75) | 0.827 | ||
| The government responds very quickly through its social media sites. | 3.01 (0.77) | 0.814 | ||
| If I use the government's social media services, it is possible to communicate with the government about health-related risks and information at all times. | 3.06 (0.77) | 0.781 | ||
| The government takes full responsibility for any type of insecurity during interaction on social media. | 3.02 (0.79) | 0.737 | ||
| The government's social media sites recognize me as a valuable customer. | 3.04 (0.74) | 0.731 | ||
| The government's social media services are overall reliable. | 3.19 (0.71) | 0.714 | ||
| The government's social media sites are more reliable than physical offices. | 3.00 (0.73) | 0.638 | ||
| Adoption intentions for information (Shareef et al., 2011) | To search/obtain information about health-related risks, I would like to use the government's social media sites. | 3.23(0.82) | 0.924 | 2.41 (80.30) α = 0.93 |
| To search/obtain information about health-related risks, I would use the government's social media sites. | 3.22 (0.77) | 0.885 | ||
| To search/obtain information, I would recommend that my friend/relatives use the government's social media sites. | 3.14 (0.84) | 0.878 | ||
| Adoption intentions for interactions (Shareef et al., 2011) | To make query, I would like to use the government's social media sites. | 3.20 (0.81) | 0.926 | 2.45 (81.60) α = 0.92 |
| To make query, I would recommend that my friends/relatives use the government's social media sites. | 3.15 (0.81) | 0.896 | ||
| To make query, I would use the government's social media sites. | 3.18 (0.81) | 0.888 |