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. 2008 Apr 7;29(6):1166–1171. doi: 10.1016/j.tourman.2008.02.019

Table 2.

Measurement scales and summary statistics

Perceived value: scale mean=3.7; reliability=.84, AVE=.52
  • The product itself is worthy

  • The product price is worthy

  • The post-sale services offered are worthy

  • Compared to time I spend, TV shopping is worthy

  • Compared to the efforts I made, TV shopping is worthy

Satisfaction: scale mean=3.6; reliability=.80, AVE=.58
  • The attitudes of TV shopping staffs are satisfactory

  • The service of the booking center is satisfactory

  • The attitudes of hotel staffs are satisfactory

  • The hotel facilities and amenities are satisfactory

  • The product itself is satisfactory

Loyalty: scale mean=3.5; reliability=.82, AVE=.60
  • I am willing to recommend others to buy travel products via TV shopping channels

  • I am willing to purchase travel products via TV shopping channels in the future

Fit statistics (N=407)
χ2=114.85 (p=0.000)
d.f.=39
χ2/d.f.=2.93
CFI=.95
GFI=.95
RMSEA=.069