Table 3.
Factors preventing hotels from using outsourcing suppliers (n=164)
| Preventing factors | Meana | Ranking | Standard deviation |
|---|---|---|---|
| 1. Incomplete laws to protect hotels if outsourcing suppliers fail to fulfill duties | 4.99 | 1 | 1.15 |
| 2. Difficult to identify reliable outsourcing suppliers in the market | 4.74 | 2 | 1.26 |
| 3. Lack of experience in monitoring outsourcing suppliers | 4.65 | 3 | 1.21 |
| 4. Lack of understanding of outsourcing | 4.58 | 4 | 1.32 |
| 5. Risks of laying off employees and causing instability in society | 4.13 | 5 | 1.40 |
| 6. Worrying about losing entire control over the outsourced functions | 4.03 | 6 | 1.38 |
a
The maximum score is 5 and the minimum score 1; the higher the score, the greater the extent to which the respondents agreed.