Patient satisfaction
Study	Outcome	Patient‐initiated n	Patient‐initiated mean (SE)	Consultant‐led n	Consultant‐led mean (SE)	P value (95% CI)
Rheumatoid arthritis
Fredriksson 2016	Satisfaction with care at 18 months (mean change from baseline)	64	1	67	1	0.47
Goodwin 2016	Satisfaction with service at 12 months – (mean score)	138	100	152	80	0.002
Inflammatory bowel disease
Kennedy 2003	Satisfaction with hospital visit (mean score at 12 months from patient diary)	64	54.6 (SD 8.5)	132	53.6 (SD 9.1)	0.62 (–3.67 to 6.03)
Robinson 2001	Acceptability – preferred PIAS intervention (at 14 months)	86	71 (82)	85	80 (95)	NR
Williams 2000	Acceptability – preferred PIAS intervention at (24 months)	81	69 (85)	83	34 (41)	< 0.01
Cancer
Brown 2002	Satisfaction with allocated intervention (at 6 months)	28	26 (93)	24	24 (100)	NR
Gulliford 1997	Acceptibility (% preferring intervention)	97	11	96	6	NR
Helgesen 2000	Reporting deficient outpatient service (at 36 months)	NR	NR (6.6)	NR	NR (4.9)	NR
Koinberg 2004	Satisfied with medical centre (SaaC at 60 months)	133	122 (91.6)	131	130 (98.9)	ns
Psoriasis
Khoury 2018	Satisfaction with overall care (at 12 months)	72	3.6 (0.1)	75	3.5 (0.1)	P = 0.75 (mean change difference between groups 0.10, 95% CI –0.07 to 0.26)