Table 5.

Threats to smoke-free housing.

Entitled to the full enjoyment of apartment including the right to smoke	“I feel like you should be able to do whatever you want in your own apartment I don’t think somebody else should come and tell you what to do… It’s your apartment, you know, you rent it, you’re working hard to pay your rent” (Luciana) “I think that’s stupid. I can’t smoke in my house? I’m entitled to… People can’t smoke after Bloomberg. Like, ‘You can’t smoke in this restaurant, you can’t smoke outside, you can’t smoke’ – So where the f–k am I smoking at? I can’t smoke in my house? Next you’re telling me I can’t have sex in my house. I’m sorry to say it like that, but it’s the truth. So where am I supposed to smoke? If you pay your rent here, you should be able to smoke here.” (Alexandra) “Whoa, whoa, whoa, people got rights. People got – especially when they paying rent and you ain’t doing jack. So now you gonna, you gonna take away now a little thing [smoking in their apartment] that eases them up?” (Anthony)
Building Design, Maintenance, and Management	Buildine Design “In general the air circulation, our ventilation is really poor, so if somebody’s, for example, smoking something you’ll smell it You’ll wake up with the smell saturated in the apartment” (Tina) “I can tell you what my major problem here is: the windows. Ill give anything to have a sliding window or a window that I can freaking put my head out, and I could put a box fan. We don’t even get air, let alone cool air…” (Carla)
	Poor Maintenance “I been having a mold issue in this apartment for like two years. I can show you the pictures… I’ve been living here and I’ve been having this same [mold] issue.” (Jordan) “Even when they turn on the heat, I know last winter it would just really get too cold. It was a really bad situation. It’s like, the heater isn’t working. It’d be freezing literally freezing. I have [the baby] in like, full blown onesie pants… Ill go to my mom’s house and stay there because I couldn’t stay here. It’s crazy. I’m hoping that’s not going to be the same story, it’s horrible. Because then if not, my only other option is getting a heater and I’m not working.” (Camila)
	Lack of Responsiveness “I have issues with my cupboards, my refrigerator. And I have called and left messages. And no one happened to return. Not one phone call” (Rosa) “We have really no one to voice our concerns to ‘cause you call the office and you get the recording!” (Wendy)
Accountability: Resident Perspective	Resident to Resident “It’s some people that just is disgusting. You know, it’s just, for real they think this is the projects. And there are times you come home and you be like, damn, you know.” (Henry) “I feel bad for the people who clean, I really do, because to walk in the garbage room, you have to think we’re like animals. The way people put their garbage in there. It’s disgusting.” (Gabrielle) “Some people don’t realize, this is where you live at If you destroy it, where do you go? Maybe I’m old-fashioned, but I believe in where you lay your head, you don’t shit That’s my motto… It’s up to us. It’s not even up to [the property managers], it’s up to us, we have to make this happen. With the smoking the weed, you know, the cleanliness of the building.” (Wendy)
	Resident to Property Management “We are not nasty people… The upkeep of the building whoever’s in charge, you have to take responsibility.” (Erica) “I understand people that wanna smoke and stuff like that, fine. But again, like, [the super] used to smoke weed, I’m gonna just put it out there. He [even] had weed patties on the roof.” (Erica)
Accountability: Property Management Perspective	“The tenants have to respect where they live, and they have to maintain where they live. You have to have some type of pride in where you stay. And that comes with the attitude of the tenants. You can mop that stairwell 50 times a day. But if you constantly gonna have someone come out and throw something on the floor, urinate on the floor, smoke and throw a cigarette down, you’re defeating the cause. Because you’re trying to maintain a building that the tenants are constantly beating up. So it’s like you’re fighting each other.” (Property Management) “You know, tenants exaggerate. And I’ve learned that in this field. If you listen to them, they will make up a whole story, like Pinocchio.” (Property Management) “It’s an ignorant population we serve. [These] tenants aren’t thinking about their health or the health of others and will just go back to doing what they do [meaning smoking indoors] because they’re ignorant” (Property Management)