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. 2020 Mar 26;8(3):e16102. doi: 10.2196/16102

Table 2.

Customer characteristics representing the number of customers (N=452) and their reported gender, age, and highest level of education. Customers disengaged from the exchange relationship are also included.

Characteristics Customers, n (%)
Gender

Female 227 (50.2)

Male 224 (49.6)

Other 1 (0.2)
Age range (years)

18-24 11 (2.4)

25-34 43 (9.5)

35-44 87 (19.2)

45-54 99 (21.9)

55-64 104 (23.0)

65-74 86 (19.0)

≥75 22 (4.9)
Highest level of education

Primary or comprehensive school 32 (7.1)

High school or vocational school 145 (32.1)

Some college credit, no degree 30 (6.6)

Bachelor’s degree 146 (32.3)

Master’s degree 98 (21.7)

Doctoral degree 1 (0.2)
Customers disengaged from the exchange relationship

Skipped survey responses 48 (10.6)

No expectations when sharing 57 (12.6)

Unwillingness to share 44 (9.7)

Total customers 149 (33.0)