Table 3.
Strategy | High cost, Full service | Low cost, No frills | |||
---|---|---|---|---|---|
Network type | Hub-and-spoke, scheduled service | Point-to-point, scheduled service | Point-to-point, charter/scheduled | Point-to-point, charter | Point-to-point, scheduled |
Characteristics | High fixed costs | Moderate fixed costs | Low fixed costs | Low fixed costs | Low costs |
High labour costs | Moderate labour costs | Moderate labour costs | Low labour costs | Lower labour costs | |
Inflexible job tasks | Moderate job tasks | Moderate job tasks flexibility | Flexible job tasks | Flexible job tasks | |
Full service | Flexibility | Low-end full service | Low-end service | No frills service | |
Multiple classes | Full service | Single and multiple classes | Single class (few wider seats) | Single class | |
High Frequencies | Multiple classes | Low frequencies | Low frequencies | Increasing frequencies | |
Low frequencies | |||||
Example | Air Canada American, United, British Airways, JAL | Roots Air-failed in 2001 | Canada 3000, Royal Airlines (pre-merger)-failed in 2001 | Air Transat Skyservice | WestJet |
CanJet | |||||
Ryanair | |||||
Southwest | |||||
Jet Blue |
Source: Korol (2000).