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. 2020 Mar 16;8(1):60. doi: 10.3390/healthcare8010060

Table 1.

Satisfaction questions administered at the six-month quantitative survey.

Satisfaction Questions Telephone Participants SMS Participants Control Participants
Overall Healthy Beginnings program
Healthy Beginnings booklets
Receiving advice on baby’s growth and your health through telephone
Receiving advice on baby’s growth and your health through SMS
Timeliness of calls from nurses
Timeliness of the SMS
Type of advice nurses provide you with
Type of advice the SMS provide you with
Quality of service provided
Responses you have received after sending an SMS
Would you recommend the Healthy Beginnings program to other mothers?