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. 2020 Mar 4;2019:200–209.

Table 2.

Example distinguishing statements for each attitude cluster, (P>0.05, +4=Most Agree, -4=Most Disagree)

Patient Personas Distinguishing Statement Ranking
Accommodating (3) “It’s important to know why each medication is given to me” +4
Information Seekers (22) “It’s important to know how my doctors and nurses are communicating with each other at shift changes” -3
Involved Safety Guardians (25) “It’s important to know what kinds of safety errors can happen with patients in my situation” +3
(11) “It’s important to get information in a way that I can understand” +4
Self-Managing Participator (17) “It’s important that I be an active participant in my healthcare” +4
(12) “It’s important that I am not a bother to my doctors and nurses” -4