Providing a safe and private place during examination |
0.77 |
|
|
|
|
|
Secrecy and confidentiality of examination |
0.71 |
|
|
|
|
|
Honesty |
0.66 |
|
|
|
|
|
Providing a safe and private place during consultation |
0.66 |
|
|
|
|
|
Paying attention to the patient and listening to them eagerly |
0.64 |
|
|
|
|
|
Giving appropriate solutions to patient problems (training) |
0.63 |
|
|
|
|
|
Verbal communicational skill |
0.59 |
|
|
|
|
|
Staff behavior |
0.56 |
|
|
|
|
|
Access to the physician out of hour in emergency cases |
0.49 |
|
|
|
|
|
Waiting times |
0.43 |
|
|
|
|
|
Easy access to information about physician office hours |
|
0.71 |
|
|
|
|
Making appointments easily |
|
0.65 |
|
|
|
|
Getting an appointment as soon as possible |
|
0.59 |
|
|
|
|
Variety of appointment procedures such as telephone, website and walk-in |
|
0.56 |
|
|
|
|
Convenience access to the office for example traffic, parking options, and public transportation availability |
|
0.53 |
|
|
|
|
Proximity of office to home |
|
0.45 |
|
|
|
|
Waiting room capacity and welcoming |
|
|
0.63 |
|
|
|
Having lactating room |
|
|
0.60 |
|
|
|
Office amenities such as elevator, restrooms, TV and frig |
|
|
0.60 |
|
|
|
Having spouse’s waiting room |
|
|
0.54 |
|
|
|
Office condition and facilities for instance cleanliness and proper ventilating |
|
|
0.53 |
|
|
|
Office diagnostic equipment such as ultrasound and sonography devices |
|
|
|
0.74 |
|
|
Special practices offered by OB-GYN (such as ultrasound, laparoscopy, pap smear test and hysteroscopy; fellowships) |
|
|
|
0.62 |
|
|
Proximity of the office to para-clinical services |
|
|
|
0.60 |
|
|
Accessibility of information about para-clinical services |
|
|
|
0.59 |
|
|
Having insurance coverage |
|
|
|
|
0.83 |
|
Support supplementary insurance |
|
|
|
|
0.83 |
|
Surgery and delivery cost |
|
|
|
|
0.63 |
|
Experience in role |
|
|
|
|
|
0.62 |
Reputation |
|
|
|
|
|
0.60 |
Recommendation from friends and family |
|
|
|
|
|
0.56 |
Former patient satisfaction |
|
|
|
|
|
0.55 |
Recommendation from other doctors/colleagues |
|
|
|
|
|
0.44 |