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. 2016 Aug 25;2016(8):CD003540. doi: 10.1002/14651858.CD003540.pub3

Summary of findings for the main comparison. Altered length compared to usual length for increasing the length of primary care physicians' consultations.

Altered length compared to usual length for increasing the length of primary care physicians' consultations
Patient or population: primary care physicians
 Setting: UK
 Intervention: increase or decrease in consultation length
 Comparison: routine consultation length
Outcomes Impact № of participants
 (studies) Certainty of the evidence
 (GRADE)
Provider performance ‐ length of consultation It is uncertain whether altering the length of consultations increases the length of primary care physicians’ consultations
In all trials the difference in consultation length was less than the change in appointment length, particularly when appointment length was extended
23 primary care physicians
(3 observational studies)
⊕⊝⊝⊝
 Very low 1, 2
Provider performance ‐ referrals It is uncertain whether altering the length of consultations increases primary care physicians’ referrals
The 2 trials assessing the percentage of consultations resulting in specialist referrals found similar results for all groups, although rates were slightly higher with longer appointments
21 primary care physicians
(2 observational studies)
⊕⊝⊝⊝
 Very low 1, 2
Provider performance ‐ examinations It is uncertain whether altering the length of consultations increases primary care physicians’ examinations
3 trials assessed the percentage of consultations in which 1 or more physical examinations took place
23 primary care physicians (3 observational studies) ⊕⊝⊝⊝
 Very low 1, 2
Provider performance ‐ prescriptions It is uncertain whether altering the length of consultations increases primary care physicians’ prescriptions
3 trials assessed the percentage of consultations in which prescriptions were issued
23 primary care physicians
(3 observational studies)
⊕⊝⊝⊝
 Very low 1, 2
Patient satisfaction It is uncertain whether altering the length of consultations increases patient satisfaction
4 trials assessed patient satisfaction with the care received, none of which used a validated instrument
43 primary care physicians
(4 observational studies)
⊕⊝⊝⊝
 Very low 1, 2,3
Resources ‐ not measured No studies reported on the effect of altering the length of consultations on resources (0 studies)
GRADE Working Group grades of evidenceHigh certainty: We are very confident that the true effect lies close to that of the estimate of the effect
 Moderate certainty: We are moderately confident in the effect estimate: The true effect is likely to be close to the estimate of the effect, but there is a possibility that it is substantially different
 Low certainty: Our confidence in the effect estimate is limited: The true effect may be substantially different from the estimate of the effect
 Very low certainty: We have very little confidence in the effect estimate: The true effect is likely to be substantially different from the estimate of effect

1Downgraded 1 point due to high risk of bias (allocation and selective sampling).
 2Downgraded 1 point due to small sample size.
 3Downgraded 1 point due to non‐validated assessment (surrogate outcome).