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. 2020 Mar 31;9(1):e13684. doi: 10.2196/13684

Table 2.

Different steps of a decision process: health care analogy for the different market evolution stages.

Market evolution stage; Consumer context [26] Health care analogy

Individual context Group context
Becoming aware of a need
Becoming aware of a product
Receiving a diagnosis
and becoming aware of (possible) therapies
The experiment is described: patients become aware of different alternatives (therapies)
Deciding what information to acquire and how to acquire it Deciding what information (on possible treatments) to acquire and how to acquire it, deciding who (eg, family members, caretakers) needs to be involved in the decision-making process Deciding what information to use that has been made available
Forming decision rules: deciding whether and which options to consider Forming decision rules: deciding whether and which treatment options to consider Forming decision rules: deciding whether and which treatment options to consider
Deciding whether to choose now, delay, or never choose Deciding whether to choose a possible treatment, choose no treatment (eg, watchful waiting), choose to delay treatment, or choose not to be involved in the decision process Deciding whether to choose a possible treatment or choose no treatment (eg, watchful waiting)
If choosing now, deciding which option to choose If choosing now, deciding which treatment option (including the option of watchful waiting) to choose If choosing now, deciding which treatment option (including the option of watchful waiting) to choose