Table 3.
Phase 1B App Feedback and Recommendations
| General Impressions of the App |
| • Going through the testing process with the help of the app was user-friendly and cool since I have this thing no one else has. (PTID 132) |
| • The app was an interesting thing to use; anticipatedpartners to react negatively to using the app with the test but was surprised by how nicely they reacted although they were nervous about the finger prick. My partners went from ‘happy ’ to ‘very happy’ to ‘excited’” [about the testing process]. (PTID 165) |
| • Everything worked as it should have. Didn’t have any challenges using the app. Having the test and the app allowed to determine if sex was safer. (PTID 1021) |
| • The app was great and very easy to use. (PTID 1022) |
| User Mode |
| • What we did was do it together in unison. We went through the video, we both did the swipe and lets both do the blood drop. (PTID 1006) |
| • I thought the “duo test” option worked wellfor doing simultaneous tests. (PTID 165) |
| Instructions |
| • I had a root canal that morning and wasn ’t thinking clearly and I wanted to review it. It opened very easy. It was very easy to follow and understand. Actually, I was going to watch it and then do everything, but I realized it goes at a slow enough pace that I could get everything opened up and prepared as it was talking so I thought the video was pretty good. (PTID 1002) |
| • Would have the instructions speak the instructions over. Should include more details in the video to help with the finger-prickprocess. It got cumbersome to get the drop into the vial. (PTID 1021) |
| • The video guided me through (the test) very easily. [The test] seemed simple when I was here (study office) but realized there were a lot of steps. If I didn ’t have the app, I would not have been able to do the test. (PTID 1022) |
| Results Management |
| • I do not think it ’s necessary to scan the results. I don’t think it ’s a heavy lift to askpeople to look at dots and then to interpret dots, and as I was processing the false positive, “well was it my camera? Was it gunk?” so I’d rather just look at it. (PTID 1006) |
| • I was skeptical about the scanning but was glad it worked well and the results were accurate. You should add a flash feature to the scanning component to help eliminate shadows cast by the user’s phone. (PTID 165) |
| • The app should have a disclaimer after scanning about the potential for receiving false positive results. (PTID 1004) |
| • Results sharing should continue to be at the discretion of the user, since some people may not be willing to share results. (PTID 132) |
| Resources and Information |
| • I tried to read the results in the piece of paper that came with the tests and I found they were really hard to follow but then when I opened up the resources tab—and I expected the resources to be a list of doctors or whatever. I was surprised to see the result reading (interpretation) portion was in the resources. It just seemed to be an oddplace to put it (PTID 1002) |
| • I appreciated having a results interpretation page on the app. It was easy to interpret the resultthat way and it was nice to reassure my partner that his results were in fact negative. (PTID 1006) |
| • Thought the information in the resources tab was comprehensive. (PTID 1004) |
| • App should include more information about what happens if you test positive. (PTID 1003) |
| • If someone tests positive, then the app should automatically display linkage-to-care information after the test results are shown. (PTID 1003) |
| • Partners looked at the resources tab and took pictures of the list of clinics. (PTID 165) |