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. 2020 Apr 18;26(6):448–456. doi: 10.1016/j.cardfail.2020.04.008

Table 4.

Virtual Visit Platforms Used During COVID-19 Public Health Emergency

Name Notes
Consumer apps Apple FaceTime
Facebook Messenger video chat
Google Hangouts video
Zoom
Skype
  • Popular applications that allow video chats

  • Allowed during COVID-19 crisis, but less secure

  • Providers are encouraged to notify patients that these third-party applications may introduce privacy risks.

  • Providers should enable all available encryption and privacy modes when using.

  • Use may expose provider's personal information (E-mail account, telephone number, etc.)

Specialized technology platforms Skype for Business/Microsoft Teams
Updox
VSee
Zoom for Healthcare
Doxy.me
Google G Suite Hangouts Meet
Cisco Webex Meetings / Webex Teams
Amazon Chime
GoToMeeting
Spruce Health Care Messenger
American Well
MDLive
BlueJeans for Healthcare
Doximity
  • Partial list of HIPAA compliant technology platforms

  • Under normal conditions HIPAA business associate agreements for provision of telehealth services are required, but this was waived as part of COVID-19 crisis.

  • Variability in cost and functionality

HIPAA, Health Insurance Portability and Accountability Act.