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. 2020 Apr 6;7(4):e16817. doi: 10.2196/16817

Table 2.

Advantages and limitations associated with internet interventions (n=1077).

Characteristic Value, n (%)
Advantage

Accessibility 860 (79.9)

Convenience 492 (45.7)

Economical (cost effectiveness and sustainability to health care systems) 490 (45.5)

Reduced stigma associated with psychological support/confidentiality 206 (19.1)

Privacy/anonymity 164 (15.2)

Health equity 142 (13.2)

Client empowerment 131 (12.2)

Personalized health care 89 (8.3)

None 77 (7.1)

Scientific evidence 43 (4)
Limitations

Client information and communications technologies illiteracy 465 (43.2)

Ethical 438 (40.7)

Client attitudes toward internet interventions 398 (37.0)

Information systems security 386 (35.8)

Cultural 271 (25.5)

Therapist attitudes toward internet interventions 259 (24.0)

Health care systems not ready for implementation 234 (21.7)

Cost and accessibility to digital technology 144 (13.4)

Therapist information and communications technologies illiteracy 96 (8.9)

Other 82 (7.5)

Political (decision makers not interested in implementation) 50 (4.6)

Economical (cost effectiveness and sustainability to health care systems) 18 (1.7)

None 18 (1.7)