Table 2.
Measure | Possible range | Control group | Intervention group | P valuea | ||||
---|---|---|---|---|---|---|---|---|
Median | 25% | 75% | Median | 25% | 75% | |||
Parents | ||||||||
FES‐family | 0–5 | 4.1 | 3.9 | 4.5 | 4.0 | 3.9 | 4.3 | .1 |
FES‐care | 0–5 | 4.0 | 3.8 | 4.6 | 4.0 | 3.8 | 4.5 | .9 |
PEPPI‐5 | 0–25 | 22.0 | 19.0 | 25.0 | 21.0 | 20.0 | 25.0 | .93 |
PSQ‐parents | 1–7 | 6.4 | 5.9 | 7.0 | 6.2 | 5.7 | 6.9 | .33 |
MPOC enabling and partnership | 1–7 | 5.6 | 5.1 | 6.0 | 5.3 | 4.8 | 5.8 | .06 |
MPOC providing general information | 1–7 | 4.2 | 3.0 | 5.3 | 3.9 | 2.8 | 5.0 | .48 |
MPOC providing specific information about the child | 1–7 | 5.5 | 5.0 | 6.0 | 5.0 | 4.3 | 5.8 | .02 |
MPOC comprehensive and coordinated care | 1–7 | 5.5 | 4.8 | 6.0 | 5.1 | 4.3 | 5.7 | .02 |
MPOC respectful and supportive care | 1–7 | 5.9 | 5.3 | 6.4 | 5.8 | 5.1 | 6.1 | .15 |
Before I visited the doctor, I had a clear question in mind. | 1–7 | 6.0 | 4.0 | 6.0 | 6.0 | 4.0 | 6.75 | .31 |
I prefer to get all the information at an early stage. | 1–7 | 6.0 | 5.0 | 7.0 | 6.0 | 5.0 | 6.0 | .25 |
I was given enough time to ask questions about matters that related to my child. | 1–7 | 7.0 | 6.0 | 7.0 | 6.0 | 4.0 | 7.0 | .65 |
Before going to see the doctor, I looked up information on the Internet. | 1–7 | 4.0 | 1.0 | 4.0 | 6.0 | 3.0 | 7.0 | .01 |
During the consultation, the doctor answered all my questions or referred me to someone who could. | 1–7 | 6.0 | 6.0 | 7.0 | 6.0 | 5.25 | 7.0 | .02 |
The topics that were important to me were discussed during the consultation with the doctor. | 1–7 | 6.0 | 6.0 | 7.0 | 6.0 | 6.0 | 7.0 | .11 |
I know to which professional I can turn with my questions. | 1–7 | 6.0 | 6.0 | 7.0 | 6.0 | 5.25 | 7.0 | .14 |
I know where to find information if I have a question. | 1–7 | 6.0 | 5.0 | 7.0 | 6.0 | 5.0 | 7.0 | .30 |
Physicians | ||||||||
PSQ‐professionals | 1–7 | 5.7 | 5.1 | 6.0 | 5.7 | 5.1 | 6.0 | .59 |
These parents had a clear question in mind about the help they were seeking before they came to see the doctor. | 1–7 | 6.0 | 3.0 | 6.0 | 6.0 | 5.0 | 6.0 | .094 |
I got the idea that these parents had looked up information on the Internet before the consultation. | 1–7 | 2.0 | 2.0 | 4.0 | 3.0 | 2.0 | 5.0 | .254 |
The information that these parents had found appears to be reliable. | 1–7 | 4.0 | 4.0 | 4.0 | 4.0 | 4.0 | 4.0 | .147 |
I know what information I have to give to these parents. | 1–7 | 6.0 | 5.0 | 6.0 | 6.0 | 5.0 | 6.0 | .452 |
As these parents had many questions, I needed much time to explain. | 1–7 | 3.0 | 2.0 | 4.0 | 3.0 | 2.0 | 5.0 | .766 |
These parents found it difficult to distinguish between major and minor aspects. | 1–7 | 2.0 | 2.0 | 2.0 | 2.0 | 2.0 | 4.0 | .553 |
I have been able to discuss all the matters that I thought were important during the consultation. | 1–7 | 6.0 | 6.0 | 6.0 | 6.0 | 5.0 | 6.0 | .168 |
I was able to give these parents targeted information. | 1–7 | 6.0 | 5.0 | 6.0 | 6.0 | 5.0 | 6.0 | .480 |
I have been able to satisfactorily answer all the questions these parents had. | 1–7 | 6.0 | 5.0 | 6.0 | 6.0 | 5.0 | 6.0 | .993 |
Note. Significant results are bold.
Abbreviations: FES, Family Empowerment Scale; MPOC, Measure of Processes of Care; PEPPI‐5, Perceived Efficacy of the Patient–Physician Interaction; PSQ, Patient Satisfaction Questionnaire.
Using Mann–Whitney U tests.