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. 2020 Jan 21;35(4):1084–1091. doi: 10.1007/s11606-020-05646-z

Table 5.

Ratings and Decision-Making Among Black Study Participants, by Level of Patient-Centered Communication Style and Video Physician Race

Video physician patient-centeredness (n): Low (47) High (60)
Video physician race (n): AA (27) White (20) AA-white difference p AA (27) White (33) AA-white difference p
Rating of video physician
  Communication, mean (SD) 2.92 (1.05) 1.89 (1.18) 1.03 < 0.001 3.72 (.42) 3.16 (.76) 0.56 < 0.001
  Interpersonal style, mean (SD)* 3.27 (.75) 2.37 (.92) 0.90 < 0.001 3.74 (.35) 3.41 (.44) 0.33 < 0.001
  Competence, mean (SD) 3.06 (1.04) 2.26 (1.03) 0.80 0.003 3.63 (.48) 3.06 (.69) 0.57 < 0.001
  Trustworthiness, mean (SD)* 2.91 (1.01) 1.65 (.98) 1.26 < 0.001 3.33 (.46) 2.81 (.62) 0.52 < 0.001
  Likability, mean (SD)* 3.23 (.96) 1.88 (1.22) 1.35 < 0.001 3.54 (.55) 3.17 (.63) 0.37 0.009
  Overall rating, mean (SD)* 2.96 (1.16) 1.40 (1.14) 1.56 < 0.001 3.48 (.58) 2.91 (.95) 0.57 0.005
Decision-making
  Perceived necessity of CABG, mean (SD)* 3.73 (.87) 2.80 (1.58) 0.93 0.007 4.37 (.74) 4.27 (.67) 0.10 0.50
  Likelihood of undergoing CABG, mean (SD) 2.12 (.91) 1.45 (1.05) 0.67 0.005 2.74 (.45) 2.48 (.62) 0.26 0.04
  Likelihood of getting 2nd opinion, mean (SD) 2.62 (.75) 2.90 (.45) − 0.28 0.11 2.26 (.98) 2.55 (.83) − 0.29 0.15
  Perceived benefits of CABG outweigh risk, mean (SD) 2.27 (.72) 1.95 (1.00) 0.32 0.20 2.67 (.62) 2.58 (.66) 0.09 0.58

*p < 0.05 for test of interaction between video physician race and level of patient-centered communication style