Table 8.

Themes and subthemes from staff interview data.

Themes	Subthemes
Organisational barriers	Existing heavy workload
	Existing task-focused approach
	Difficult to find the time
	Absence of managerial facilitation
Programme factors acting as barriers	Documentation was challenging
	Inflexibility of programme structure affects programme completion
Individual resident factors	Dementia severity affected implementation
	Resident preference affected engagement
Acceptability of SettleIN	SettleIN is difficult for staff
	SettleIN content is acceptable to staff
	SettleIN is positive for residents
Overcoming challenges	External support is needed
	Adopting problem solving