Table 2.
Average levels of team dynamics, care coordination and perceptions of safety culture among survey respondents, all respondents and by role on the primary care team
| Variables | All respondents (n = 1082) | Attending clinicians (n = 256) | Resident physicians (n = 253) | Other patient-facing staff (n = 573) |
|---|---|---|---|---|
| Mean (SD) | Mean (SD) | Mean (SD) | Mean (SD) | |
| Primary care team dynamics factors | ||||
| Conditions for team effectiveness | 3.66 (0.70) | 3.53 (0.74) | 3.62 (0.66) | 3.74(0.69) |
| Shared understanding | 3.89 (0.62) | 3.81 (0.61) | 3.86 (0.62) | 3.94 (0.61) |
| Processes for communication and information exchange | 3.72 (0.73) | 3.48 (0.75) | 3.70 (0.71) | 3.84 (0.71) |
| Processes for accountability | 3.53 (0.98) | 3.17 (1.05) | 3.54 (0.94) | 3.70 (0.93) |
| Processes for conflict resolution | 3.46 (0.87) | 3.25 (0.85) | 3.58 (0.73) | 3.52 (0.91) |
| Acting and feeling like a team | 4.07 (0.62) | 4.13 (0.56) | 4.10 (0.62) | 4.02 (0.64) |
| Perceived team effectiveness | 3.79 (0.75) | 3.70 (0.77) | 3.73 (0.75) | 3.83 (0.74) |
| Learning activities | 3.62 (0.75) | 3.49 (0.75) | 3.51 (0.76) | 3.73 (0.73) |
| Overall team dynamicsa | 3.79 (0.60) | 3.68 (0.60) | 3.76 (0.58) | 3.84 (0.60) |
| Care coordination | 3.55 (0.90) | 3.77 (0.55) | 3.66 (0.64) | 3.40 (1.09) |
| Perception of safety culture | 3.85 (0.72) | 3.76 (0.77) | 3.90 (0.59) | 3.87 (0.74) |
All items used a 5-point Likert response scale (1 = strongly disagree to 5 = strongly agree).
aOverall team dynamics is an average of the questions that make up the eight factors assessing primary care team dynamics.