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. Author manuscript; available in PMC: 2020 Jul 1.
Published in final edited form as: J Palliat Care. 2019 Nov 7;35(3):154–160. doi: 10.1177/0825859719887239

Table 3.

Reliability of 5 Subscales.

Item-Test Correlation (r) Cronbach α
Exchange of information subscale
1. My health-care team tries to explore my beliefs, needs and preferences as a caregiver. 0.76 0.83
2. My health-care team shares sources of medical information. 0.82 0.79
3. My health-care team helps me use and understand medical information. 0.86 0.78
4. 1 feel comfortable sharing information with my health-care team. 0.72 0.84
11. My health-care team helps me understand my loved one’s illness. 0.77 0.83
Subtotal 0.79 0.84
Fostering health relationships with health-care team subscale
5. My health-care team knows how to deliver news whether good or bad. 0.75 0.92
6. My health-care team is honest and open in disclosing information. 0.84 0.92
7. 1 trust my health-care team’s skills and knowledge. 0.78 0.92
8. My health-care team shows that he/she is committed to my loved one’s care. 0.83 0.92
9. My health-care team cares about me. 0.76 0.92
10. 1 feel that 1 have a connection with my health-care team. 0.80 0.92
26. My health-care team discusses with me when and where we will talk. 0.69 0.93
27. My health-care team discusses with me the roles of the team. 0.74 0.92
28. 1 feel like 1 am building a partnership with my health-care team. 0.86 0.92
29. My health-care team respects my background and culture. 0.74 0.92
Subtotal 0.78 0.93
Recognizing and responding to emotions subscale
13. My health-care team helps me deal emotionally with the uncertainty of my loved one’s illness. 0.82 0.89
15. My health-care team tries to determine whether 1 am anxious, depressed or stressed. 0.83 0.90
16. My health-care team makes me feel that it is ok to feel the way 1 do. 0.81 0.88
17. My health-care team reassures me and sympathizes with me. 0.82 0.87
18. My health-care team helps me deal with my emotions. 0.80 0.87
Subtotal 0.82 0.91
Managing care subscale
12. My health-care team lets me be actively involved in my loved one’s care if 1 want to. 0.80 0.78
14. My health-care team helps me manage and solve problems that 1 face as a caregiver. 0.84 0.75
24. My health-care team helps me navigate the complex health-care system. 0.79 0.78
25. My health-care team helps me arrange the next step in my loved one’s care. 0.80 0.77
Subtotal 0.81 0.82
Decision making subscale
19. My health-care team supports me when making decisions about my loved one’s care. 0.87 0.87
20. My health-care team helps me make choices and carry out a plan. 0.89 0.87
21. My health-care team helps me evaluate my decisions. 0.83 0.89
22. My health-care team discusses my choices with me. 0.82 0.89
23. My health-care team helps me set my priorities. 0.81 0.89
30. My health-care team discusses different possible options for care. 0.81 0.89
Subtotal 0.84 0.90