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. 2019 Nov 16;35(5):1465–1476. doi: 10.1007/s11606-019-05376-x

Table 2.

Self-Reported Professional Behaviors and Cost-Conscious Attitudes Among Physicians by Mean Emotional Exhaustion and Mean Depersonalization Scores

Emotional exhaustion score mean (SD) p value Depersonalization score mean (SD) p value
Professional behaviors
Documented something (e.g., review of systems) had forgotten to do so that could “close out” an encounter in the EHR.
  Yes 27.0 (12.8) < 0.01 9.4 (7.1) < 0.0001
  No 23.6 (13.3) 6.5 (6.4)
Documented a part of the physical exam that had not been examined to justify a billing code.
  Yes 27.0 (12.8) 0.01 10.0 (7.2) < 0.0001
  No 24.0 (13.1) 6.7 (6.4)
Assigned an indication for a test different from why really ordered so that it would be reimbursed by the patient’s insurance and the patient would not have to pay out of pocket.
  Yes 27.9 (12.8) < 0.0001 9.2 (7.2) < 0.0001
  No 22.8 (12.9) 6.2 (6.1)
Did not discuss all treatment options with patients because was too busy.
  Yes 28.1 (12.9) < 0.0001 10.1 (7.0) < 0.0001
  No 23.2 (13.0) 6.2 (6.3)
Requested CME credit for a lecture, course, or activity not attended.
  Yes 28.9 (13.1) 0.03 10.6 (8.0) < 0.01
  No 24.3 (13.1) 7.0 (6.6)
Cost-conscious attitudes
It is unfair to ask physicians to be cost-conscious and still keep the welfare of their patients foremost in their minds.
  Disagree/strongly disagree* 23.6 (13.3) 0.04 6.6 (6.4) 0.004
  Strongly agree/agree 25.4 (12.9) 7.9 (6.9)
Doctors are too busy to worry about the costs of tests and procedures.
  Disagree/strongly disagree* 22.8 (13.1) < 0.0001 6.4 (6.1) < 0.0001
  Strongly agree/agree 27.7 (12.8) 9.1 (7.3)
It is my responsibility to try to contain health care costs.
  Strongly agree/agree* 23.4 (12.8) < 0.001 6.9 (6.3) 0.04
  Disagree/strongly disagree 27.4 (13.9) 8.4 (7.6)
Cost to society is important in my decisions to use or not to use an intervention.
  Strongly agree/agree* 24.3 (13.3) 0.48 7.4 (6.7) 0.36
  Disagree/strongly disagree 24.8 (13.0) 7.0 (6.6)
There is currently too much emphasis on costs of tests and procedures.
  Disagree/strongly disagree* 24.2 (13.4) 0.62 7.1 (6.6) 0.55
  Strongly agree/agree 24.6 (12.8) 7.3 (6.7)
I try not to think about the cost to the health care system when making treatment decisions.
  Disagree/strongly disagree* 24.6 (13.2) 0.56 7.5 (6.8) 0.20
  Strongly agree/agree 23.9 (13.0) 6.8 (6.5)

*Favorable

Unfavorable