Table 1.

Knowledge of and confidence in the charging regulations among respondents

“I am confident in determining/my knowledge of”…
Parameter	Strongly disagree	Disagree	Neutral	Agree	Strongly agree	Total
How to define urgent/immediately necessary	56 (29%)	45 (24%)	42 (22%)	37 (19%)	10 (5%)	190
How to advocate for patients	47 (36%)	32 (25%)	25 (19%)	16 (12%)	9 (7%)	129
When to charge retrospectively	64 (51%)	34 (27%)	15 (12%)	6 (5%)	6 (5%)	125
When to charge upfront	63 (50%)	33 (26%)	13 (10%)	10 (8%)	6 (5%)	125
Which services are exempt	73 (38%)	50 (26%)	32 (17%)	23 (12%)	12 (6%)	190
Which conditions are exempt	94 (50%)	48 (26%)	19 (10%)	21 (11%)	5 (3%)	187
Which patients are exempt	67 (52%)	33 (26%)	10 (8%)	12 (9%)	6 (5%)	128
Which patients are chargeable	61 (32%)	58 (31%)	43 (23%)	19 (10%)	9 (5%)	190