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. 2020 Apr 27;8(4):e16507. doi: 10.2196/16507

Table 2.

Usability problems in version 1 of the Self-Timed Up and Go and Self-Tandem apps, rate of errors, and solutions (n=189).

Problem ID Usability problem Rate of errors/trials Improvements made
1 Incorrect performance 120/378 (32%) Added instruction video
2 Performed test without starting app 22/378 (6%) Implemented instruction video that clearly demonstrates that the play button needs to be pressed before performing the test
3 Did not sit still and wait for start signal after test was started 23/189 (12%) Added instruction video (demonstrating sitting still and waiting for the start signal before starting the test) and shortened the delay in the algorithm to limit any confusion
4 Incorrect placement of phone 32/378 (8%) Changed placement to front pocket for Self-TUGa and Self-STSb and added a reminder in the countdown screen on what to do first (eg, “put the phone gently in your pocket”)
5 Did not hear/perceive instructions 18/378 (5%) Changed placement to front pocket for Self-TUG and Self-STS
6 Accidentally cancelled the test 15/378 (4%) Not possible to override the home button function in the android OS, change of placement the preferred solution to reduce this problem

aTUG: Timed Up and Go.

bSTS: Sit to Stand.