Table 2.
Usability problems in version 1 of the Self-Timed Up and Go and Self-Tandem apps, rate of errors, and solutions (n=189).
Problem ID | Usability problem | Rate of errors/trials | Improvements made |
1 | Incorrect performance | 120/378 (32%) | Added instruction video |
2 | Performed test without starting app | 22/378 (6%) | Implemented instruction video that clearly demonstrates that the play button needs to be pressed before performing the test |
3 | Did not sit still and wait for start signal after test was started | 23/189 (12%) | Added instruction video (demonstrating sitting still and waiting for the start signal before starting the test) and shortened the delay in the algorithm to limit any confusion |
4 | Incorrect placement of phone | 32/378 (8%) | Changed placement to front pocket for Self-TUGa and Self-STSb and added a reminder in the countdown screen on what to do first (eg, “put the phone gently in your pocket”) |
5 | Did not hear/perceive instructions | 18/378 (5%) | Changed placement to front pocket for Self-TUG and Self-STS |
6 | Accidentally cancelled the test | 15/378 (4%) | Not possible to override the home button function in the android OS, change of placement the preferred solution to reduce this problem |
aTUG: Timed Up and Go.
bSTS: Sit to Stand.