Table 6.
No. | Key Recommendations |
---|---|
1. | A brief review of health literacy and organisational health literacy responsiveness should be provided at the beginning of each workshop in organisations where non-clinical staff are involved. |
2. | Additional break-out sessions within team should be offered to organisations where time permits, before bringing all staff together for group decision-making. |
3. | Managerial, clinical and non-clinical staff should be encouraged to participate in the process. |
4. | External facilitation should be recommended where management is included in the workshops. |
5. | Implement and evaluate the Org-HLR Tool and Assessment Process in further primary healthcare organisations in the region. |