Table 3.
Reliability and validity of measurement scales.
| Construct | Item | Outer Loading | Mean | SD | α | CR | AVE |
|---|---|---|---|---|---|---|---|
| Role of E-Govt | E-Govt 1 | 0.921 | 5.045 | 1.376 | 0.8 | 0.883 | 0.717 |
| E-Govt 2 | 0.935 | 5.104 | 1.155 | ||||
| E-Govt 3 | 0.932 | 5.125 | 1.144 | ||||
| 2019-nCoV-WOM | CONV-1 | 0.749 | 5.557 | 0.853 | 0.921 | 0.95 | 0.864 |
| CONV-2 | 0.895 | 5.509 | 0.994 | ||||
| CONV-3 | 0.89 | 5.402 | 0.947 | ||||
| Epidemic protection | E-P 1 | 0.901 | 5.255 | 1.026 | 0.847 | 0.908 | 0.767 |
| E-P 2 | 0.913 | 5.321 | 1.077 | ||||
| E-P 3 | 0.809 | 5.227 | 0.807 | ||||
| Attitude toward epidemic outbreak | ATOB 1 | 0.844 | 5.427 | 0.924 | 0.806 | 0.886 | 0.721 |
| ATOB 2 | 0.846 | 5.364 | 0.856 | ||||
| ATOB 3 | 0.857 | 5.469 | 1.058 | ||||
| Online social presence in Outbreak | S-P 1 | 0.877 | 5.254 | 0.902 | 0.817 | 0.891 | 0.732 |
| S-P2 | 0.855 | 5.38 | 0.98 | ||||
| S-P 3 | 0.835 | 5.305 | 0.818 |
Note: E-Govt, role of E-government; CONV, COVID-19 word of mouth; E-P, Epidemic protection; S-P, online social presence during outbreak.SD, α, CR, and AVE are standard deviation, Cronbach’s α, composite reliability, and average variance extracted, respectively.