Table 3.
Personal and organizational reasons reported by patients for missing an appointment without notifying the clinic
| REASON | % |
|---|---|
| Personal | |
| • Resolved issue | 22.9 |
| • Work obligation | 19.4 |
| • Consultation elsewhere | 15.8 |
| • Transportation problem | 15.2 |
| • Family obligation | 14.6 |
| • Too sick | 14.0 |
| • Afraid of receiving a bad result | 4.0 |
| • Afraid to do a test | 3.8 |
| Organizational | |
| • Inconvenient timing of the appointment | 17.0 |
| • Long lead time | 14.6 |
| • Lack of confirmation | 13.7 |
| • Appointment not with preferred provider | 8.3 |
| • Confirmation too late | 6.5 |
| • Appointment perceived as unnecessary | 3.5 |