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. 2020 Apr 29;8(2):e17807. doi: 10.2196/17807

Table 3.

Themes and subthemes from qualitative analysis.

Themes and subthemes Codes
Expectations

Doubtful Feeling unreal, cartoonish, make-believe, no tactile stimulation, simulated, unreasonable, short duration, too simple, level of fear, duration of phobia, routines, being different, lack of expectations, avoidance.

Hopeful Feeling safe, easier than the real thing, less afraid, research study, cognitive behavior therapy, providing some relief.
Becoming absorbed Surprised, engaged, better than expected, forgetting reality, forgetting it is treatment, real movements, realistic, well-done, anxious, scared, crying, scary, reacting, trying to hide, trying to avoid, being focused.
Good enough Safer than the real thing, good that not too realistic, control.
Simplicity Thought-through, sympathetic/empathetic, novice, pedagogical, focus, undramatic, gamification, tasks, increasingly more difficult, interaction, generational issue, being a gamer.
Psychoeducation

Understanding your fears Calming voice, confronting your fear, subjective units of discomfort, informative, normalizing, fears, expert, assumptions, like school, learning about phobias.

Getting worse Trying to avoid, negative association, increasing your fear.
Problems and glitches

Technical issues Visual perspectives, acuity, lack of details, menus, not real enough, getting stuck, pauses, wrong sequence, stopped working, overheated, battery issues, clumsy, computer errors, restricted movements.

Human issues Becoming nauseous, difficult exercises, difficult understanding, panicky, time constraints, frustration, contacts and glasses, overwhelmed, without notice, without warning.
Outcomes

Benefits Less anxious, less attentive to fears, continued exposure, proud, applications in real life, less worried, approaching spiders, improved, recommending treatment to others, increased knowledge, confident, quick response, not the whole world, seeing things differently, daring, significant others.

Obstacles Expensive equipment, more information needed, more exercise needed, doing it again, still scared, wrong season.