Table 3.

Additional aspects of care suggested by participants

●Residents’ dignity

●Residents’ preferred timing of care

●Pain management

●Residents’ comfort and having the right equipment for repositioning

●Cultural diversity

●Social outings

●Residents’ experience of transitioning from home to a facility

●Confidentiality of residents’ personal information and information shared in conversations with residents

●Involving family in care planning

●Staff safety/safe working environment

●The communication of residents’ feedback to staff members