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. 2019 Jul 24;11(3):178–187. doi: 10.1136/flgastro-2019-101260

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© Author(s) (or their employer(s)) 2020. Re-use permitted under CC BY-NC. No commercial re-use. See rights and permissions. Published by BMJ.

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The IBD Service Benchmarking Tool. The 2019 IBD Standards form the basis for a web-based benchmarking tool with corresponding healthcare professional self-assessment and patient survey portals. Within this system, IBD services will be able to assess their own performance according to the Standards and see how they benchmark against other regional and national services. Healthcare professional self-assessment of their service can be presented alongside patient survey results for the same service across a range of domains. Quality improvement, personalised care and shared decision-making will be promoted through a range of online support tools, guidelines and case studies. IBD, inflammatory bowel disease.