Table 2.

Provider perceptions of extent of disrespect and abuse (N = 49)

Construct	Question	No, never, N (%)	Yes, a few times, N (%)	Yes, most of the time, N (%)	Yes, all the time, N (%)
Respect	Do the doctors, nurses or other staff at the facility treat women with respect?	0 (0)	4 (8.2)	26 (53.1)	19 (38.8)
Friendliness	Do the doctors, nurses and other staff at the facility treat women in a friendly manner?	0 (0)	3 (6.1)	35 (71.4)	11 (22.4)
Verbal abuse	Do the doctors, nurses or other health providers shout at, scold, insult, threaten or talk to women rudely?	20 (40.8)	19 (38.8)	9 (18.4)	1 (2.0)
	In your experience at this facility, have you seen this happen?	17 (34.7)	26 (53.1)	4 (12.2)	0 (0)
	In your experience at this facility, have you ever done this?	23 (46.9)	22 (44.9)	4 (8.2)	0 (0)
Physical abuse	Are women treated roughly like pushed, beaten, slapped, pinched, physically restrained or gagged when they are delivering in the health facility?	35 (71.4)	13 (26.5)	1 (2.0)	0 (0)
	In your experience at this facility, have you seen this happen?	31 (63.3)	18 (36.7)	0 (0)	0 (0)
	In your experience at this facility, have you ever done this?	32 (65.3)	17 (34.7)	0 (0)	0 (0)
Privacy and confidentiality	During examinations in the labour room, are women covered up with a cloth or blanket or screened with a curtain so that they do not feel exposed?	1 (2.0)	11 (22.4)	13(26.5)	24 (49)
	Do you think women need privacy during their time in the labour ward?	0 (0)	2 (4.2)	13 (27.1)	33 (68.8)
	When women are speaking to the doctors, nurses or other staff at the facility, do you think other people not involved in their care can hear what they are discussing?	20 (40.8)	14 (28.6)	12 (24.5)	3 (6.1)
	Do you feel like women’s health information is kept confidential at this facility?	1 (2.0)	2 (4.1)	23 (46.9)	22 (44.9)
Differential treatment	Will you say women are sometimes treated differently because of their personal attributes, like their age, marital status, number of children, education, wealth, their connections with the facility or things like that?	41 (85.4)	2 (4.2)	5 (10.4)	0 (0)
	Do you think you sometimes treat women differently based on some attributes like their education, wealth, age, marital status, their connections with the facility or things like that without being aware of it?	27(61.4)	14(31.8)	3 (6.8)	0(0)
Detention in facility	Are women forced to stay at the health facility against their will because they cannot pay?	41 (83.7)	5 (10.2)	3 (6.1)	0 (0)