Skip to main content
. Author manuscript; available in PMC: 2020 May 15.
Published in final edited form as: Rheum Dis Clin North Am. 2020 Feb;46(1):73–83. doi: 10.1016/j.rdc.2019.09.003

Table 1.

Frameworks for calling consultation

Framework Components
5 Cs26,27 Contact: introduction between consultant and consulting physicians
Communicate: give a concise story and ask focused questions
Core question: specific question with a reasonable timeframe
Collaboration: discussion with changes in diagnostics or management
Closing the loop: ensure both parties are on the same page
PIQUED28 Prepare: review necessary information for calling the consult
Identify: identify involved parties (patient, trainee, attending physician, consultant)
Question: ask focused question
Urgency: clarify urgency
Educational modifications: let consultant know about your experience or lack thereof, and ask questions that invite teaching
Debrief: elicit and provide feedback on the case
CONSULT25 Contact courteously: introduce yourself and team
Orient: provide patient’s name, MRN, and location
Narrow question: pose a focused question about diagnosis or treatment
Story: provide a succinct story including pertinent history of present illness, hospital course, and work-up
Urgency: specify whether emergent, very urgent, urgent, or routine
Later: make a follow-up plan and provide contact information
Thank you: show appreciation
MGH framework15 • Step 1: Supervising resident assists the intern in coming up with a specific consult question
• Step 2: Interns are encouraged to invite teaching during initial consultation
• Step 3: Interns are encouraged to ask questions about the case to facilitate teaching when discussing recommendations with fellow
• Step 4: Interns share a teaching point they learned from the fellow on rounds