Table 4.
Characteristics | Individuals emailing clinicians in 2013, % (95% CI) | Individuals emailing clinicians in 2018, % (95% CI) | P value | ||
Age (years) | <.001 | ||||
|
18-44 | 6.82 (6.25-7.39) | 15.98 (14.87-17.10) |
|
|
|
45-64 | 8.81 (8.12-9.50) | 19.15 (17.97-20.33) |
|
|
|
65+ | 5.23 (4.47-6.00) | 14.21 (13.09-15.32) |
|
|
Sex | <.001 | ||||
|
Male | 6.02 (5.47-6.57) | 14.25 (13.29-15.22) |
|
|
|
Female | 8.33 (7.77-8.89) | 18.93 (17.83-20.02) |
|
|
Education | <.001 | ||||
|
Less than a high school diploma | 1.00 (0.65-1.36) | 2.55 (1.84-3.26) |
|
|
|
High school diploma or equivalent | 3.26 (2.74-3.79) | 8.66 (7.74-9.58) |
|
|
|
Some college, no degree | 6.54 (5.69-7.39) | 15.21 (13.74-16.68) |
|
|
|
Associate’s degree | 6.97 (5.92-8.01) | 17.41 (15.72-19.09) |
|
|
|
Bachelor’s degree | 12.87 (11.87-13.86) | 25.18 (23.51-26.86) |
|
|
|
Graduate or professional degree | 17.06 (15.49-18.64) | 33.23 (31.03-35.43) |
|
|
Hispanic | <.001 | ||||
|
Yes | 3.36 (2.78-3.93) | 9.41 (8.00-10.83) |
|
|
|
No | 7.91 (7.50-8.31) | 18.09 (17.23-18.95) |
|
|
Race | <.001 | ||||
|
Black | 4.68 (3.85-5.50) | 11.07 (9.74-12.40) |
|
|
|
Other race | 9.07 (7.71-10.43) | 16.86 (14.17-19.56) |
|
|
|
White | 7.45 (7.04-7.86) | 17.56 (16.64-18.48) |
|
|
Speak English | |||||
|
Not at all | 0.30 (0.00-0.77) | 0.48 (0.00-1.15) | .67 | |
|
Not well | 1.13 (0.58-1.68) | 0.75 (0.16-1.34) | .35 | |
|
Well | 3.51 (2.49-4.54) | 9.48 (7.40-11.55) | <.001 | |
|
Very well | 8.39 (7.75-9.03) | 18.16 (17.29-19.04) | <.001 | |
Region | <.001 | ||||
|
Northeast | 6.35 (5.57-7.14) | 15.59 (13.77-17.42) |
|
|
|
Midwest | 6.05 (5.25-6.84) | 16.28 (14.78-17.78) |
|
|
|
South | 5.88 (5.37-6.40) | 14.54 (13.28-15.80) |
|
|
|
West | 11.17 (10.29-12.06) | 21.10 (18.78-23.42) |
|
|
Health insurance | <.001 | ||||
|
Uninsured | 1.91 (1.48-2.34) | 4.71 (3.70-5.73) |
|
|
|
Medicaid or other public payer | 3.76 (2.90-4.62) | 7.70 (6.48-8.92) |
|
|
|
Medicare | 4.05 (3.32-4.78) | 13.63 (12.14-15.12) |
|
|
|
Military | 9.06 (6.92-11.19) | 23.03 (18.35-27.72) |
|
|
|
Private | 9.61 (9.08-10.13) | 20.54 (19.50-21.57) |
|
|
Saw/spoke to clinician in prior 12 months | <.001 | ||||
|
Physician | 8.81 (8.36-9.27) | 20.01 (19.03-20.99) |
|
|
|
Nonphysician clinician | 4.85 (3.65-6.04) | 9.23 (7.53-10.93) |
|
|
|
None | 1.54 (1.1-1.98) | 3.34 (2.54-4.14) |
|
|
Internet use | <.001 | ||||
|
Yes | 9.38 (8.93-9.84) | 20.09 (19.13-21.04) |
|
|
|
No | 0.44 (0.23-0.65) | 1.28 (0.85-1.71) |
|