Table 1.
Comparison of the Product Features for the Wired Telemedicine Cart and the ITH Lite
| WIRED TELEMEDICINE CART | INTOUCH HEALTH® LITE V2 | |
|---|---|---|
| Compliance-based user access controlsa | No | Yes |
| Telemedicine cart | Rubbermaid Cart Model M38 | InTouch Lite V2 |
| Cart features | External: Inputs required for use as a single solution | Built-in: Product designed to function as a single solution |
| Video | Camera: Single Camera, Logitech CC3000e Conference Cam, 10 × zoom Video: Vidyo® HD40B CODEC, 720p, 30 fps Display: Samsung 21.5″ LED, up to 1080p |
Camera: Dual Camera System, 26 × zoom Video: 640 × 480 resolution. 24-bit color Display: 15″ LCD, 1024 × 768px |
| Camera height | Fixed height 72″ |
Adjustable height Minimum: 59.4″ Maximum: 79.4″ |
| Audio |
Microphone: Omnidirectional, full duplex Speaker: Wideband audio supporting stereo mode |
Microphone: Mono, directional and binaural, omnidirectional Speaker: Two 60W Mono |
| Wireless | Not approved for wireless use in our organization | Yes |
| Proactive monitoring | N/A | Device pinged every 2 min |
| Proactive support | Biweekly device checks performed by the organization | 24 × 7 × 365, performed by InTouch TAC |
| Support model | M–F 8AM–5PM Provided by a combination of multiple departments within the organization and multiple vendors depending on reported issue. |
24 × 7 × 365 Defined support model with escalation processes between InTouch TAC and Mayo Clinic IT |
| Single product technical specification | No, technical specifications needed for each component | Yes |
a
Defined as user access based upon physician's state medical license, hospital privileging/credentialing, and facility access to the NRTP service.
CODEC, coder/decoder; N/A, not applicable; NRTP, newborn resuscitation telemedicine program; TAC, Technical Assistance Center.