Table 3.

Overview of main themes and subthemes .

Main Theme	Subthemes
1.0 Perceptions of the model of care	1.1 Variation in the perception of the aim of the model of care
	1.2 Belief the model of care is working
	1.3 Emotional investment
2.0 Tailoring the service to meet women's needs	2.1 Holistic care (multi-disciplinary working)
	2.2 Flexible working (early access and chasing)
	2.3 Community integration
3.0 Going above and beyond	3.1 Advocacy and disclosure
	3.2 Counteracting mistrust and fear of the system
	3.3 Trying to build relationships with those resistant to help