. 2020 May 18;11(4):700–712. doi: 10.1016/j.jcot.2020.05.009

Table 2.

DO’S AND DONTS’ of hospital OPD visit.

DO’S AND DON’TS for patients while visiting hospital
• Don’t visit for minor ailments; use telehealth portal for consultation • Wear triple layer mask and preferably disposable head gear/cap • Bring registration e-slip number • Visit hospital only during time slot assigned for consultation • Check your date of appointment before coming to the hospital • Don’t touch wall, door knob, shake hands, touching of elevator switch, power switch while visiting in hospital • Line up in queues at entry gate and follow social distancing • Bring your own food, essential medicine and water bottle and keep them in a plastic bag • Download and Use Arogya setu app before start and while in hospital premises • Visit with one attendant only if required. Hospital may not allow unnecessary attendant • Don’t bring unnecessary file covers or paper • Upload previous diagnostic papers on hospital website at the time of registration • Make digital payments as far as possible • Carefully follow layout plan for hospital entry and exit gates • Don’t make unnecessary travel in hospital premises • Don’t lean over doctor while seeking consultation • Don’t cough or sneeze over doctor. Maintain social distancing with your health care providers • Keep 1 m distance from doctor while consultation • Use health care facility number in case of an emergency • Keep your wallets and belt in private vehicles • Don’t bring mobile phone or if necessary bring it in clean plastic wrap and keep it in silent/vibration mode • Sanitize mobile before and after hospital visit mobile phones (company guidelines) • Take hygienic bath before and after hospital visit • Wash clothes in bleaching powder solution after returning from hospital. Use the warmest possible water setting, as per items.(https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/cleaning-disinfection.html) • Containment zones and COVID positive patient should attend hospital only in case of emergency and after the quarantine restriction of that area are lifted and that too at designated COVID points of the hospital, location of whose is made available by telephonic helpline and website • Patient with symptoms as in Table 1 should go to flu clinic/fever clinic first.

DO’S AND DON’TS for patients while visiting hospital

•
Don’t visit for minor ailments; use telehealth portal for consultation
•
Wear triple layer mask and preferably disposable head gear/cap
•
Bring registration e-slip number
•
Visit hospital only during time slot assigned for consultation
•
Check your date of appointment before coming to the hospital
•
Don’t touch wall, door knob, shake hands, touching of elevator switch, power switch while visiting in hospital
•
Line up in queues at entry gate and follow social distancing
•
Bring your own food, essential medicine and water bottle and keep them in a plastic bag
•
Download and Use Arogya setu app before start and while in hospital premises
•
Visit with one attendant only if required. Hospital may not allow unnecessary attendant
•
Don’t bring unnecessary file covers or paper
•
Upload previous diagnostic papers on hospital website at the time of registration
•
Make digital payments as far as possible
•
Carefully follow layout plan for hospital entry and exit gates
•
Don’t make unnecessary travel in hospital premises
•
Don’t lean over doctor while seeking consultation
•
Don’t cough or sneeze over doctor. Maintain social distancing with your health care providers
•
Keep 1 m distance from doctor while consultation
•
Use health care facility number in case of an emergency
•
Keep your wallets and belt in private vehicles
•
Don’t bring mobile phone or if necessary bring it in clean plastic wrap and keep it in silent/vibration mode
•
Sanitize mobile before and after hospital visit mobile phones (company guidelines)
•
Take hygienic bath before and after hospital visit
•
Wash clothes in bleaching powder solution after returning from hospital. Use the warmest possible water setting, as per items.(https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/cleaning-disinfection.html)
•
Containment zones and COVID positive patient should attend hospital only in case of emergency and after the quarantine restriction of that area are lifted and that too at designated COVID points of the hospital, location of whose is made available by telephonic helpline and website
•
Patient with symptoms as in Table 1 should go to flu clinic/fever clinic first.