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. 2020 May 9;17(9):3297. doi: 10.3390/ijerph17093297

Table 1.

Selected studies for the application of Kaizen–Kata in public hospitals.

Case Workplace Processes Observed Levels of Continuous Improvement
Case A Public Regional General Hospital of the Federal Social Security in Mexico (Toluca); 1000 beds; 940 employees
  • A&E (Accident & Emergency) management

  • Medical Care with a Specialist

  • Cardiology specialty process

  • Cystic fibrosis specialty process

  • Start of the Kaizen–Kata project in February 2019, with integrated project teams

  • Hospital with ISO 9000 certification in the cystic fibrosis process since 2015

  • Plans for ISO 9000 (ISO-International Organization for Standardization-9000 Quality Management System) certification of the emergency process.

Case B Regional Public Social Security Hospital (San Andrés Cholula); 100 beds; 35 employees
  • A&E management

  • Medical Care with a Specialist

  • Kaizen–Kata Project launched in May 2019 to improve emergency and medical care operational issues with integrated project teams.

Case C Medium-sized General Hospital (Tlaxcala); 30 beds; 18 employees
  • A&E management

  • Medical Care with a Specialist

  • Specialty Flu and Contagiousness Process

  • Cystic fibrosis specialty process

  • Pilot test (start) of the Kaizen–Kata project from October 2019 for the processes of A&E, medical care, specialty flu and contagion and specialty cystic fibrosis