Case A
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Public Regional General Hospital of the Federal Social Security in Mexico (Toluca); 1000 beds; 940 employees |
A&E (Accident & Emergency) management
Medical Care with a Specialist
Cardiology specialty process
Cystic fibrosis specialty process
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Start of the Kaizen–Kata project in February 2019, with integrated project teams
Hospital with ISO 9000 certification in the cystic fibrosis process since 2015
Plans for ISO 9000 (ISO-International Organization for Standardization-9000 Quality Management System) certification of the emergency process.
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Case B
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Regional Public Social Security Hospital (San Andrés Cholula); 100 beds; 35 employees |
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Case C
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Medium-sized General Hospital (Tlaxcala); 30 beds; 18 employees |
A&E management
Medical Care with a Specialist
Specialty Flu and Contagiousness Process
Cystic fibrosis specialty process
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