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. 2020 May 26;117:58–70. doi: 10.1016/j.jbusres.2020.05.014

Table 2.

Descriptive statistics, intercorrelations, and reliability/validity measures.

Variables 1 2 3 4 5 6 7 8 9 10
1. Salesperson performance 1
2. Health stress −0.43** 1
3. Relationship stress −0.42** 0.71** 1
4. Financial stress −0.27** 0.47** 0.58** 1
5. Role ambiguity −0.17** 0.12* 0.05 0.05 1
6. Role conflict −0.26** 0.33** 0.23** 0.23** −0.04 1
7. Role overload −0.31** 0.36** 0.29** 0.29** 0.08 0.72** 1
8. Emotional exhaustion −0.48** 0.53** 0.45** 0.39** 0.21** 0.59** 0.62** 1
9. Diminished personal accomplishment −0.35** 0.25** 0.24** 0.10 0.62** −0.04 0.08 0.25** 1
10. Depersonalization −0.48** 0.55** 0.51** 0.45** 0.16** 0.56** 0.63** 0.70** 0.27**
Mean 3.54 1.98 2.28 2.84 1.81 3.29 3.18 2.61 1.66 2.65
SD 0.99 1.19 1.24 1.31 0.76 0.91 1.01 1.17 0.67 1.21
Shared variance Φ2 0.03 - 0.23 0.01 - 0.50 0.01 - 0.50 0.01 - 0.34 0.01 - 0.38 0.01 - 0.52 0.01 - 0.52 0.01 - 0.49 0.01 - 0.38 0.01 - 0.49
Cronbach's alpha (α) 0.92 0.82 0.78 0.85 0.87 0.82 0.70 0.91 0.83 0.86
AVE 0.73 0.60 0.54 0.66 0.63 0.54 0.43 0.72 0.68 0.73
*

p < .05.

**

p < .01 (two-tailed test).