Table 5.
Error frequency per Health Literacy Questionnaire (HLQ) scale
| HLQ scales | Complex word or phrase | Cultural | Grammar | Idiom/literal meaning | Measurement | Printed error | Semantic | Unit of meaning - Additional | Unit of meaning - Omission | Unit of meaning - Substitution | Total errors per scale |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 1. Feeling understood and supported by healthcare providers | 6 | 1 | 3 | 0 | 3 | 0 | 5 | 2 | 1 | 0 | 21 |
| 2. Having sufficient information to manage my health | 10 | 0 | 5 | 2 | 1 | 0 | 4 | 0 | 1 | 1 | 24 |
| 3. Actively managing my health | 8 | 1 | 1 | 8 | 5 | 2 | 10 | 2 | 1 | 2 | 40 |
| 4. Social support for health | 12 | 2 | 3 | 0 | 0 | 1 | 4 | 3 | 1 | 8 | 34 |
| 5. Appraisal of health information | 17 | 0 | 4 | 0 | 0 | 0 | 2 | 1 | 1 | 1 | 26 |
| 6. Ability to actively engage with healthcare providers | 12 | 0 | 3 | 3 | 1 | 1 | 9 | 2 | 4 | 0 | 35 |
| 7. Navigating the healthcare system | 13 | 0 | 3 | 0 | 0 | 0 | 9 | 0 | 1 | 2 | 28 |
| 8. Ability to find good health information | 13 | 0 | 2 | 0 | 0 | 1 | 9 | 0 | 2 | 1 | 28 |
| 9. Understand health information well enough to know what to do | 8 | 3 | 3 | 0 | 1 | 0 | 2 | 3 | 1 | 2 | 23 |
| Total errors per codeacross scales | 99 | 7 | 27 | 13 | 11 | 5 | 54 | 13 | 13 | 17 | 259 |