Table 1.
| Drivers | Symptoms | Consequences | Interventions |
|---|---|---|---|
| Burnout | |||
| Lack of job control | Emotional exhaustion | ↓ Productivity | Organization directed∗ |
| Excessive workload | Depersonalization | ↓ Quality of patient care | ↓ Clinical demand via schedule changes |
| Prolonged work stress | Decreased sense of accomplishment | ↓ Patient satisfaction | ↑ Team work |
| Imbalance between demands and skill set | ↑ Turnover | ↑ Job control | |
| ↑ Medical errors | ↑ Shared decision making | ||
| ↑ Substance abuse | Physician directed | ||
| ↑ Depression and even suicide | Mindfulness | ||
| Disrupted relationships | CBT | ||
| PTSD | |||
| Medical illness | Intrusive thoughts | Anxiety disorders | Psychotherapy |
| Mass conflict and displacement | Nightmares or sleep disturbances | Depression | Exposure therapy |
| Combat | Flashbacks | Somatic symptoms | EMDR |
| Physical injury or assault | Avoidance | Substance abuse | CBT |
| Hypervigilance | Suicide | Medication | |
| Disrupted relationships |
CBT = cognitive behavioral therapy, EMDR = Eye Movement Desensitization and Reprocessing; PTSD = posttraumatic stress disorder.
Organization-directed interventions have been shown to be more effective in preventing and reducing burnout [5].