Table.

Summary of Suggestion for a Population Empowering Communication

Supported process	Dimension of empowerment	Communication suggestions
Trust	Interactional: dynamic between power and social environment	Mapping channels and mode of communication used by population groups
		Identifying traditional and non-traditional spokespersons
		Onboarding and training spokespersons
		Reaching population through preferred channels and spokespersons
Self-efficacy	Intrapersonal: perceived competence and ability to control risk	Clarity: using the same language as the population
		Transparency: giving full information
		Positive framing: highlight positive results obtained
Agency	Behavioral: actions to regain control over the situation	Identifying clear roles and responsibilities for the public
		Giving operative and actionable information