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. 2020 Mar 16;21(3):87–91. doi: 10.1002/jgf2.307

TABLE 2.

Attributes and categories of the qualities required for new graduates working as visiting nurses

Category name Subcategory Code (Typical comment) Comment (%)
Basic knowledge and skills required as professionals (1) Ability to understand basic medicine All you need to know is the anatomy and physiology that will be included in the national exam for nurse. 8 (88.9)
(2) Experience in basic nursing skills All you need is the basic experience to provide daily‐life care and basic knowledge of medical treatment. 7 (77.8)
(3) Ability to assess the patient's condition We also understand it difficult to assess a patient with multiple diseases. I think that it would be enough to be able to assess only the common major diseases. 5 (55.6)
(4) Ability to understand evidence‐based nursing skills It is enough to use techniques from the viewpoint of medical safety, to keep in mind the basic points of the national exam for nurse. 4 (44.4)
(5) Ability to understand the contents of nursing practice We don't need to be able to do anything which we have done during student‐nursing practice. Since various different things happen in each home‐care area, I think that young nurses should learn them in on‐the‐job training. 1 (11.1)
(6) Ability to understand various social resources When we were students, there were no lesson in home‐care nursing. Current students can learn about basic social resources at nursing school – which is enough. 1 (11.1)
Appropriate attitudes as members of society (7) Ability to greet people Patients become anxious if young nurse does not greet or introduce themselves in a socially appropriate proper way when they are visiting their home. 4 (44.4)
(8) Ability to use proper honorifics We need practice in nursing school on how to speak politely to build a good relationship with patients, families, other staff, and so on. 4 (44.4)
(9) Ability to use appropriate language with patients and their families I felt young nurses are too childish, and not yet mature to have correct manner talking with the patient and their family in practice. 4 (44.4)
(10) Ability to social custom when visiting the patient's home After graduating, they must learn so many social customs, for example how to align ones shoes neatly inside the entrance hall. 4 (44.4)
(11) Ability to handle things in the patient's home carefully Sometimes we need to move items to make some space to do our work in the patient's home, and they get annoyed if young nurses are not gentle with their items and furniture. 4 (44.4)
(12) Ability to use the patient's home with permission of the patients and their families We have to remember to ask politely if we use anything belonging to the patient in their home, for example we need to prepare hot water to clean the patient body, and so on. 3 (33.3)
(13) Being well‐groomed We have to wear clean smart clothes every visit and be so careful with correct makeup and hair condition. 3 (33.3)
(14) Ability to “report,” “contact,” “consult” with one's supervisor We want young nurses to report, note and discuss immediately when something happens or feel something is different or unusual. 2 (22.2)
(15) Being honest while responding to the patients and their families Being honest to tell us if you make a mistake, experience any failing or have any concerns at the patient's home, because in home‐care if you want to hide your mistake, you can hide it. 2 (22.2)
(16) Ability to talk on the phone and find out the caller's name, contact information, and other necessary details We need correct business manners while receiving a telephone call. There will be times when young nurses are unable to help the person who calls and they will need to transfer them to the right person. 2 (22.2)
(17) Ability to sympathize with the patients and their families feelings We need to spend a long time listening intently to the patients, hearing what are their concerns about their condition quietly with sympathy, with patient‐centered care. 2 (22.2)
(18) Ability to read between the lines We must write patient records with extra points that are not spoken in actual words. We need to capture the patient's perceptions of feeling living a life. 2 (22.2)
(19) Ability to create basic documents We have to know how to write a business letter. For example, initial and closing words, seasonal greetings. honorific expression, and so on. 1 (11.1)
(20) Ability to smile warmly and maintain a calm expression in the patient's home Non‐verbal communication can also be importance, as many nurses employ hand gestures when they communicate with patients without a shared language capability. 1 (11.1)
(21) Ability to have friendly conversations with patients and their families Verbal communication is importance to understand the patient's perspective of the illness and their needs. Young nurse can do this approach “ask‐tell‐ask” to patients and families in a friendly way. 1 (11.1)
(22) Ability to listen attentively to patients' and their family members' stories Home‐visiting nurse need to listen very carefully and try to get the key points being said (to record them later) when family members talk. 1 (11.1)
(23) Ability to maintain relationships centered on patients and their families The patient and family tend to welcome me as a family member or close friend, and I feel I have to act in the way they want. 1 (11.1)