Table 1.

Content of Data Collected from Interactive Voice Response Calls in Intervention Group

Call 1	Calls 2 and 3
Patient still taking the medication prescribed for diabetic peripheral neuropathy	Overall diabetic peripheral neuropathy symptom status
Reason(s) if patient no longer taking medication:	Patient still taking the medication prescribed for diabetic peripheral neuropathy
Medication not helpful for symptoms	Reason(s) if patient no longer taking medication:
Told by physician to stop the medication	Medication not helpful for symptoms
Symptoms got better	Told by physician to stop the medication
Taking too many medications, didn’t want to add another	Symptoms got better
Side effects	Taking too many medications, didn’t want to add another
Medication costs too much	Side effects
Other reasons	Medication costs too much
Patient usually takes medication daily	Switched medications
Patient decided to increase or decrease medication dosage	Other reasons
How well medication working to reduce symptoms	Patient started diabetic peripheral neuropathy medication in last two months
Medication working as well as patient hoped	In the last two months, patient decided to increase or decrease medication dosage
Diabetic peripheral neuropathy medication side effects in last 7 days	Patient taking more than one medication for diabetic peripheral neuropathy symptoms
	Medication working as well as patient hoped
	Diabetic peripheral neuropathy medication side effects in last 7 days
	Patient considered stopping diabetic peripheral neuropathy medication because of side effects