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. 2020 Jun;255:112984. doi: 10.1016/j.socscimed.2020.112984

Table 2.

Overview of data structure and analysis.

Data source Data collected First order interpretations Higher-order interpretations
Organisational case study of the design, development, implementation and use of care organising technologies
  • Accounts of 35 staff (developers, commissioners, local authority staff, voluntary agency staff) involved in developing and implementing care organising technologies

  • Approximately 40 h of observation (eg, local authority planning meetings)

  • 43 documents plus researcher field notes about people and technologies involved in caring and care organising technologies

  • Key interactions and interdependencies

  • Key organisational strategies and how these change over time

  • Perceptions on the development, design, safety and success of care organising technologies

  • ‘Scripts’ held by organisations/staff about caring and the role of technologies, and how they change over time

Assumptions built into the technology about:
  • capability of users/carers

  • how people interact (inc. with the cared for person)

  • privacy and consent

  • caring work and routines

  • how these all interact

Individual user case studies of care organising technologies
  • Accounts of 27 users (10 Together, 10 TextMe and 7 Sharing Care)

  • Descriptive and demographic data of users and those they are caring for

  • Autoethnographic account (SS) of using Sharing Care and Together, plus screen capture of Together and TextMe interactions

  • What is said and done by carers (and cared for person)

  • Unfolding interaction, strategies for communication and use of technology

  • How technology shapes and constrains caring

  • How participants felt

  • Internal social structures (what actors ‘know’ and how they interpret the strategic terrain, including what caring with/without technology means

  • Human-technology-world relations (how carers, different technologies and the social world relate)

  • ‘Scripts’ held by users about how they should care and how this changes over time