Table 3. Korean customers' perception of the attributes of different formats of menu labeling (n = 279).
Attributes | Menu labeling format1) | F | P | Duncan test | |
---|---|---|---|---|---|
Usefulness | Type 1 | 2.72 ± 0.88 | 2.467 | 0.025* | 1,7,3 < 2,5,6,4 |
Type 2 | 2.97 ± 0.89 | ||||
Type 3 | 2.78 ± 0.86 | ||||
Type 4 | 3.33 ± 0.92 | ||||
Type 5 | 3.11 ± 0.84 | ||||
Type 6 | 3.16 ± 0.84 | ||||
Type 7 | 2.76 ± 0.81 | ||||
Ease-of-understanding | Type 1 | 2.74 ± 0.89 | 1.644 | 0.136 | - |
Type 2 | 3.00 ± 0.89 | ||||
Type 3 | 2.64 ± 0.83 | ||||
Type 4 | 3.08 ± 0.91 | ||||
Type 5 | 3.10 ± 0.90 | ||||
Type 6 | 3.11 ± 0.85 | ||||
Type 7 | 2.95 ± 0.77 | ||||
Attractiveness | Type 1 | 2.64 ± 1.00 | 2.807 | 0.012* | 1,3 < 5,7,2 < 6,4 |
Type 2 | 3.04 ± 0.83 | ||||
Type 3 | 2.86 ± 0.83 | ||||
Type 4 | 3.35 ± 0.81 | ||||
Type 5 | 3.01 ± 1.01 | ||||
Type 6 | 3.35 ± 0.73 | ||||
Type 7 | 3.03 ± 0.83 | ||||
Clarity | Type 1 | 2.43 ± 0.80 | 2.031 | 0.062 | - |
Type 2 | 2.74 ± 0.86 | ||||
Type 3 | 2.69 ± 0.74 | ||||
Type 4 | 3.12 ± 0.86 | ||||
Type 5 | 2.89 ± 0.88 | ||||
Type 6 | 2.87 ± 0.91 | ||||
Type 7 | 2.71 ± 0.86 |
Data are shown as mean ± SD.
1)5-point Likert scale (1 = strongly disagree, 5 = strongly agree).
*P < 0.05.