Table 2.
Evaluation results. We report on average values for RQs on the settings, Wit baseline (WA-B), DialogFlow baseline (DF-B), Wit + iConverse (WA-I), DialogFlow + iConverse (DF-I)
| Criteria | Settings | Performance upgrades | ||||
|---|---|---|---|---|---|---|
| WA-B | WA-I | DF-B | DF-I | WA-B ->WA-I | DF-B ->DF-I | |
| RQ1 | 120.5 | 34.1 | 78.6 | 39 | 56.61% | 50.38 |
| RQ2 | NA | 6.4 | 40.1 | 8.5 | 84.03% | 78.80% |
| RQ3 | NA | 0.7 | 17.2 | 0.3 | 95.93% | 98.25% |
| RQ4 | NA | 0 | 26.1 | 0 | 100% | 100% |