Table 1.

An overview of key community pharmacist roles and activities during the COVID-19 pandemic [adapted from ⁴ and ⁷].

Prevention	Preparedness	Response	Recovery
(Measures to reduce the health risks posed by the pandemic)	(Measures to ensure timely and effective responses from the healthcare system)	(Immediate actions in response to the pandemic)	(Measures to return to ’normal’ activities post-pandemic)
Provide factual and reliable information on the disease and associated symptoms	Maintain continuity of pharmacy services, including supplies of essential medications and other products (e.g. hand sanitisers, protective masks)	Implement referral pathways for any suspected cases	Re-establish normal working services and stock levels
Educate the public on infection control and preventive measures to reduce transmission (e.g. hand hygiene, social distancing, self-isolation)	Assist local and national management teams in ensuring a coordinated health service response	Facilitate continued supply of over the counter and prescription medications to patients (including emergency supply of repeat medications where necessary)	Identify and prioritise the care of vulnerable patient groups
Implement infection control measures (e.g. cleaning and disinfection of the pharmacy environment, limiting public access to the pharmacy)	Keep informed of relevant updates from public health agencies and regulatory bodies	Assist in dealing with any supply shortages (e.g. sourcing therapeutic alternatives, preparing alcohol-based hand sanitiser formulations)	Update relevant patient records and ensure that patients have valid prescriptions on file