Table 2.

Family Perspectives Regarding E-Family Meeting Experience

Quantitative Feedback
Item	N (%) of Respondents Endorsing “Agree” or “Strongly Agree”
Because of the virtual family meeting, I was able to ask all of the questions I wanted pertaining to my loved one's care.	9 (90)
Because of the virtual family meeting, I felt comfortable expressing my thoughts and feelings with the clinical team.	10 (100)
Because of the virtual family meeting, I feel like I understand the care that my loved one is receiving (/received).	9 (90)
Because of the virtual family meeting, I was able to understand my loved one's thoughts and wishes.	2 (50)a
Participating in the virtual family meeting helped me to trust the clinical team.	8 (80)
I am satisfied with the care given by the clinical team.	9 (90)

Selected qualitative feedback from family members regarding what if e-family meeting had not been an option

•“… [My anxiety] would've been a lot worse … I would have driven down to the hospital and stood outside staring at a window that may not even be my mom's window … You never know what the brain will do in a desperate time.” •“Oh, I would have been devastated!” •“… I wouldn’t have known the severity of the situation … For me to see [my father] incapacitated … it really puts into perspective how the virus is.”

^aDenominator is different for this question as it was asked only of family members whose loved one was not intubated at the time of the e-family meeting.