COVID-19 |
Some of their current health issues and their fears about coronavirus |
Social isolation and coping |
How shelter in place has affected her social interactions |
Family and friends |
Who is helping them with their needs right now, their grandchildren |
Living situation |
Her current situation in her assisted living facility, how she is being supported by her daughter and her doctor |
Technology |
How the patients' new google device is helping her |
Past |
Discussed patients' career/family when he was a child |
Health issues and physician appointments |
How her day is; she feels some shoulder pain |
Insecurities (eg, food, finances) |
If she was experiencing food and housing insecurity |
Polite (eg, weather, hobbies) |
Travel cancellation, books she's reading |
Appreciation |
How he appreciates the call and is very appreciative of doctor |