Table 3.
Number of pharmacies visited, number of successful purchases, and ‘additional interactions’ (above and beyond the purchasing itself) between pharmacy personnel and mystery shopper, by mystery shopper (Kenya, 2018)
| Pharmacies visited (N = 48) |
Successfully purchased family planning | Any additional interaction* | Additional interaction details | |
|---|---|---|---|---|
| Mystery shopper (MS) | n (%) | n (%)** | (n)*** | |
| MS 1 emergency contraception (female) | 47 | 47 (100) | 8 (17.0) |
Timing of unprotected sex (1) MS age and student status (1) Brand description/recommendation (6) Instructions on use (4) |
| MS 2 emergency contraception (male) | 48 | 47(98) | 4 (8.5) |
Timing of unprotected sex (1) Whether MS knew how to use emergency contraception (1) Brand description/ recommendation (1) Instructions on use (2) |
| MS 3 condom (male) | 47 | 33 (70) | 4 (12.1) | Brand description/recommendation (4) |
| Total | 142 | 127 (89) | 16 (12.6) |
*Additional interactions were described as any interaction beyond the purchase itself, and were broadly grouped into three categories: (1) assessment of need/prior use; (2) personal questions; (3) assistance selecting contraception (including instructions on use)
**Percentages are presented as a proportion of any additional interaction in pharmacies where contraception was successfully purchased
***Number of pharmacies where additional interaction took place—note, multiple interactions may have taken place in the same pharmacy