Table 1.
Patient/Caregiver Satisfaction With Hospice Telehealth
| Statement | Strongly Agree (1) |
Agree (2) |
Somewhat Agree (3) |
Neutral (4) |
Somewhat Disagree (5) |
Disagree (6) |
Mean | SD |
|---|---|---|---|---|---|---|---|---|
| N (%) | ||||||||
| Patient satisfaction with hospice telehealth services | ||||||||
| I liked being able to talk to my care provider on a video call today | 33 (39.8) | 32 (38.6) | 8 (9.6) | 10 (12.0) | — | — | 1.94 | .99 |
| I am comfortable talking to my care provider on a video call | 35 (42.2) | 38 (45.8) | 5 (6.0) | 4 (4.8) | — | 1 (1.2) | 1.78 | .91 |
| Statement | Strongly Agree (1) |
Agree (2) |
Somewhat Agree (3) |
Neutral (4) |
Somewhat Disagree (5) |
Disagree (6) |
Strongly Disagree (7) |
Mean |
|---|---|---|---|---|---|---|---|---|
| N (%) | SD | |||||||
| Patient satisfaction with telehealth interactions with providers | ||||||||
| I feel comfortable communicating with the clinician using the telehealth system | 35 (41.2) | 37 (43.5) | 8 (9.4) | 5 (5.9) | — | — | — | 1.79 .84 |
| Telehealth is an acceptable way to receive healthcare services | 26 (31.0) | 36 (42.9) | 7 (8.3) | 6 (7.1) | 7 (8.3) | 2 (2.4) | — | 2.26 1.33 |
| I would use telehealth services again | 34 (40.5) | 33 (39.3) | 10 (11.9) | 5 (6.0) | 1 (1.2) | 1 (1.2) | — | 1.92 1.03 |
| Overall, I am satisfied with this telehealth system | 29 (34.5) | 34 (40.5) | 9 (10.7) | 10 (11.9) | — | 2 (2.4) | — | 2.10 1.15 |
Note: Not all patients answered all survey items.